How to use PrimoPDF

There are quite a few PDF programs that install as a printer driver & then allow you to print to that driver, and a PDF document is created.

I have been using Primo for a while now and find it works well for me and most of my clients.

Read more

Windows and terminology

During a support session, one of the things someone on the other end of the phone needs to know is what program the person is currently using. If they are browsing the web, this might be Internet Explorer, or Firefox or Google’s new Chrome browser.

Or perhaps if they are Wordprocessing they may be using Word or Open Office or many other Word-Processing options But often people are unable to tell what it is they are using.

Read more